Shipping policy

Shipping & Delivery Policy

Thank you for shopping with ASBLING. We aim to process and deliver your order safely and as quickly as possible.

Please review our shipping terms before placing your order.

Shipping Charges

Prepaid Orders

Below ₹1,499: ₹80 shipping charge
₹1,499 and above: FREE SHIPPING

Free shipping is applicable only to prepaid orders.

Cash on Delivery (COD) Orders

A ₹130 COD shipping charge applies to Cash on Delivery orders.

Free shipping is not applicable to COD orders, irrespective of the order value.

The applicable shipping/COD charge will be displayed at checkout before the order is placed.

Order Processing

Orders are generally processed and dispatched within 1–3 business days after order confirmation.

During sales, promotional events, festive periods, new launches, or unusually high order volumes, processing may take slightly longer.

Once your order has been dispatched, tracking information will be shared through the available communication channel, such as email, SMS, or WhatsApp.

Estimated Delivery

Most orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier serviceability.

Remote locations may require additional delivery time.

Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, strikes, regulatory restrictions, natural events, or other circumstances beyond ASBLING's reasonable control.

Cash on Delivery

Customers placing COD orders are requested to provide accurate contact and delivery information and remain available to receive the shipment.

Our courier partner may contact you by phone, SMS, or other available communication methods for delivery.

Please keep the payable amount ready at the time of delivery where required.

Refusing a confirmed COD order or repeatedly remaining unavailable for delivery may affect eligibility for COD on future orders.

Failed COD / RTO Orders

If a COD order is returned to ASBLING because of:

Customer refusal
Customer unavailability
Incorrect or incomplete address
Incorrect contact details
Failure to respond to courier delivery attempts
Any other customer-attributable delivery failure

ASBLING reserves the right to restrict COD availability for future orders from the same customer/contact details.

If the customer requests re-shipping of a returned order, additional shipping charges and/or prepaid payment may be required.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate:

Name
Delivery address
PIN code
Mobile number
Other required delivery information

If you notice an error after placing an order, please contact ASBLING as soon as possible.

We will try to assist if the order has not yet been dispatched, but address modifications cannot be guaranteed once processing or shipping has begun.

ASBLING is not responsible for delivery failures or delays resulting from incorrect or incomplete information provided by the customer.

Tracking

Once your order is dispatched, tracking information will be shared through the available communication channel.

Tracking updates are provided by the courier partner and may occasionally take some time to reflect after dispatch.

Delayed Shipments

After a shipment has been handed over to the courier partner, certain delivery delays may be outside ASBLING's direct control.

If your shipment appears unusually delayed, please contact our support team with your order number. We will assist with the available tracking information and raise the matter with the courier partner where appropriate.

Damaged Product Received

If you receive a damaged product, you must report the issue to ASBLING within 12 hours of receiving the parcel.

A clear, continuous unboxing video is mandatory for any damaged-product claim.

The video must begin before the parcel is opened and clearly show:

The sealed parcel
Shipping label
Complete unboxing process
Product received
Damage being reported

Claims submitted without a valid unboxing video or after the 12-hour reporting period may not be eligible for exchange/replacement.

Please refer to our Return, Exchange & Refund Policy for complete terms.

Lost Shipments

If a shipment is officially confirmed as lost in transit by the courier partner, ASBLING will review the order and provide an appropriate resolution in accordance with the circumstances and applicable requirements.